Frequently Asked Questions
What's included in the free plan?
All 10 products are included in the free plan with real, usable limits. It's not a trial — it's free forever. You get access to Sites, Commerce, Booking, Analytics, Workspace, Desk, Consent, Forms, Vault, and Studio.
Can I switch plans at any time?
Yes. You can upgrade, downgrade, or cancel your plan at any time. Upgrades take effect immediately. Downgrades apply at the end of your current billing period.
How does per-product team members work?
Unlike other platforms that charge per user across everything, Pivlu lets you set different team members per product. For example, you can have 10 people in Workspace but only 2 in Analytics and 1 in Vault — all under the same plan. The account owner is always included and doesn't count against the limit.
What are AI credits?
AI credits are used for AI-powered features across all products — writing tools in Studio, legal document generation in Consent, and analytics insights. Credits are added to your balance on each subscription payment. Annual subscribers receive 12x credits upfront. Unused credits carry over.
Do you offer annual billing?
Yes. All paid plans offer annual billing with approximately 20% savings compared to monthly billing. You can switch between monthly and annual at any time.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely — we never store your card details.
Is there a limit on websites, forms, or vault items?
Forms and Vault have generous limits on all plans, including free. The exact limits are shown in the comparison table above. We don't limit the number of passwords, notes, or form fields — only active forms and total vault items.
How does Pivlu compare to Zoho One or Odoo?
Zoho One charges $45/user/month for all apps. Odoo charges per app per user. Pivlu includes all 10 products in every plan with per-product team members — so you don't pay for users who only need one product. Plus, Pivlu offers privacy-first analytics (no cookies), zero-knowledge vault encryption, and built-in AI tools that competitors charge extra for.
Can I use Pivlu for my agency and manage multiple clients?
Yes. You can manage multiple websites, consent banners, and analytics properties under one account. Each client's data is separated. Products like Consent Manager and Analytics support unlimited websites on higher plans.
What happens if I exceed my plan limits?
We don't cut you off immediately. You'll receive a notification when you're approaching your limits. If you consistently exceed them, we'll suggest upgrading to a plan that fits your usage. No data is lost.