Process orders, track fulfillment, manage returns, apply discounts, and configure shipping — a complete order lifecycle from cart to delivery.
The Pivlu Orders app gives you full control over every order from the moment it's placed to final delivery. Track statuses, manage line items with product variants, apply discounts, and configure shipping — all from a single, unified dashboard.
Whether you process ten orders a day or thousands, the workflow adapts to your business. Notes, history, and customer details are always one click away.
From checkout to doorstep in three straightforward stages.
Orders arrive from your online store or are created manually. Each order captures line items, customer info, and shipping preferences.
Confirm the order, apply discounts, select a shipping method, add tracking numbers, and move it through your status workflow.
Monitor delivery progress, handle returns if needed, and mark orders as delivered. The full history is recorded automatically.
Everything you need to manage orders efficiently, from dashboard overview to detailed history tracking.
A filterable list of all orders with status badges, totals, and dates. Search by order number, customer, or status to find any order instantly.
View every line item with quantities, prices, variant info, and calculated totals. Subtotals, shipping, discounts, and grand total at a glance.
Move orders through configurable statuses: pending, confirmed, shipped, delivered, or cancelled. Each transition is logged with timestamps.
Billing and shipping addresses, email, phone, and customer notes are stored with every order. Quickly reach out or verify details.
Add internal notes for your team or customer-facing messages. Keep a running log of communications and decisions per order.
A complete timeline of every status change, note, and action taken on an order. Full audit trail for accountability and transparency.
Configure shipping methods, track packages, and fulfill orders in batches or all at once.
Create flexible discount rules that apply automatically or via codes. Control usage, thresholds, and amounts.
Create codes for percentage or fixed-amount discounts. Share with customers for manual application at checkout.
Set rules that apply discounts automatically when conditions are met. No code needed — savings apply at checkout.
Require a minimum order total before a discount activates. Encourage larger orders and boost average cart value.
Cap how many times a code can be used in total or per customer. Prevent abuse while running targeted promotions.
Handle returns gracefully with configurable policies, refund processing, and automatic inventory restocking.
Customers can initiate return requests with reasons. Review, approve, or deny returns from the order detail page.
Issue full or partial refunds per order. Track refund amounts, dates, and reasons for complete financial records.
Returned items are added back to inventory automatically. Stock levels stay accurate without manual adjustments.
Define configurable return windows, conditions, and restocking fees. Policies are enforced automatically when returns are requested.
Common questions about order management in Pivlu.
Set up your order workflow in minutes. Configure shipping, create discounts, and start fulfilling orders from a single dashboard.
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