Help customers find answers faster with organized documentation, searchable articles, and category navigation. Part of the Pivlu Website Builder.
The Knowledge Base module is part of the Pivlu Website Builder. It gives your customers a self-service documentation hub where they can browse categories, search articles, and find answers without contacting support.
Built on the same powerful block editor used for pages, every article supports rich content, multilingual translations, and full SEO control — all managed from your existing dashboard.
From empty module to live knowledge base in minutes. No technical setup required.
Organize your documentation into logical categories and subcategories. Set icons, descriptions, and display order.
Use the block editor to create rich, structured articles. Add images, code blocks, tables, FAQs, and more.
Enable the module, choose your slug, and your knowledge base is live with search, navigation, and breadcrumbs.
Write, organize, and publish documentation with the same editor used across the entire website builder.
The same 19+ content blocks used for pages — rich text, images, galleries, code blocks, FAQs, alerts, tables, and more.
Hierarchical category structure for organizing articles. Nest subcategories as deep as you need for complex documentation.
Drag-and-drop articles within categories to control the exact display order. Changes save automatically.
Write articles in draft mode and publish when ready. Unpublished articles are hidden from visitors but visible to editors.
Pin important articles to the top of categories or the knowledge base homepage. Highlight getting-started guides and popular topics.
Automatic breadcrumb trail based on category hierarchy. Visitors always know where they are and can navigate back easily.
Help visitors find the right article quickly with powerful search and intuitive navigation tools.
Instant search results across all published articles. Matches titles, content, and category names.
Sidebar and grid navigation modes. Browse by category hierarchy to explore documentation visually.
Manual or automatic suggestions at the end of each article. Keep readers engaged with relevant content.
Auto-generated from article headings. Gives readers a quick overview and jump links within long articles.
Make the knowledge base feel like a native part of your website with deep customization options.
Choose your own URL path — /docs, /help, /support, or any custom slug that fits your brand.
Inherits your website's styles, navigation, and footer automatically. No separate design configuration needed.
Configurable sidebar navigation with category trees, featured articles, and quick links for easy browsing.
Per-field translations for titles, content, and category names. Serve documentation in every language your customers need.
/docs) and feels like a native section of your site —
not a separate tool.
Help your customers help themselves. Create organized, searchable documentation that reduces support tickets and improves customer satisfaction.
Get Started FreePart of the Pivlu Website Builder. No extra cost.