Add a live chat widget to your website. Engage visitors, answer questions, and convert leads — all from your team dashboard.
Pivlu Live Chat lets your team engage with website visitors in real time. Answer questions, guide prospects through your offerings, and capture leads — all without leaving your Pivlu dashboard.
When your team is away, the widget automatically switches to offline mode, collecting visitor messages so you never miss an opportunity.
No complex setup. Enable, embed, and start chatting with your visitors right away.
Activate the Live Chat app from your Pivlu dashboard. Configure your team availability and business hours.
Copy a single snippet of code and paste it into your website. The widget appears automatically for every visitor.
Receive incoming chats in your team inbox. Assign conversations, reply instantly, and convert visitors into customers.
Everything you need to deliver fast, personal support through live chat.
Messages are delivered instantly with typing indicators so both sides know when a reply is coming.
A lightweight, customizable widget that is fully mobile-responsive and blends seamlessly with your site.
Every conversation is saved as a full transcript. Pick up where you left off with returning visitors.
Share images, documents, and files directly in the chat. Visitors can upload files too.
Save pre-written quick replies for common questions. Insert them with a shortcut to respond faster.
When your team is away, visitors can leave messages. You will see them in your inbox when you return.
Collaborate with your team to handle conversations efficiently and keep everyone in the loop.
A shared conversation queue where every team member can see, claim, and respond to incoming chats.
Manually assign chats to specific agents or let the system auto-route conversations based on availability.
Add private notes to any conversation. Share context with teammates without the visitor seeing it.
Each agent sets their own status — online, away, or offline. The widget adapts automatically.
Customize every detail of the chat widget so it feels like a natural part of your website.
Match the widget header, buttons, and accents to your website's color scheme for a consistent brand experience.
Place the chat bubble in the bottom-left or bottom-right corner. Adjust size to fit your layout.
Set a configurable greeting that appears when visitors open the widget. Make a great first impression.
Collect the visitor's name and email before the chat begins, so you know who you are talking to.
Track your team's chat performance with built-in analytics and reporting.
Monitor average first-response and resolution times. Identify bottlenecks and improve speed.
See how many chats your team handles per day, week, or month. Spot trends and plan staffing.
Compare metrics across agents — chats handled, response times, and satisfaction scores.
Collect post-chat ratings from visitors. Track satisfaction trends over time and by agent.
Common questions about the Live Chat app.
Start conversations with your visitors today. Enable Live Chat and turn website traffic into real connections.
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